Frequently Asked Questions

WHO IS TY HOWARD?

• About Ty Howard
• How long has Ty Howard been in the paid professional speaking business?
• What were some of Ty's struggles and pitfalls in the beginning?
• What are a few of Ty's most notable accomplishments in the paid speaking business?
• What is Ty's Credo, Motto and Vision for Ty Howard Seminars^TM?

1. About Ty Howard

Ty Howard, a.k.a. Mr. Untie the Knots, is an internationally respected authority on self-development and business-development. He is a habits consultant, relationship expert, teacher, personal and professional development expert, and the best-selling author (of the book: Untie the Knots^TM That Tie Up Your Life: A Practical Guide to Freeing Yourself From Toxic Habits, Choices, People, and Relationships) who has dedicated his life to teaching knots-free living and relationship-building to organizations, individuals, and families around the world. His business acumen and easy-to-follow-and-apply strategies have propelled top organizations to frequently seek his counsel and advice. His admirable communication skills have helped him become one of America's most popular professional speakers on the circuit today. Ty's solid research and practical strategies background have made him a trusted source for professional and personal development guidance on five continents.


2. How long has Ty Howard been in the paid professional speaking business?

Ty has been in the paid professional speaking business for over 13 years.


3. What were some of Ty's struggles and pitfalls in the beginning?

When Ty first started speaking for a FEE, he spoke mainly in the youth and college market. Some of his struggles and pitfalls in the beginning included the following:

• Trying to speak on every subject or topic he could imagine.
• Not knowing where and how to find quality paid speaking engagements.
• Not developing a brand, niche and trademark synonymous to his business.
• Not making continuous marketing a priority for his business.
• Trying to mimic every great professional speaker's business.
• Paying several veteran professional speakers for coaching and advanced information that his business was not ready to utilize within the next four years.
• Not taking the time to develop program presentations that had a clear process connected to them.
• Failing to create quality products sooner vs. later.
• Failing to develop the necessary tools for success in the paid professional speaking business.
• Not treating or building his speaking business like a business.

By year 13, Ty Howard has learned, developed, taught and proven his Ty-Track Paid Professional Speaking Business System to over 1,000 part-time and full-time paid professional speakers. At the present, Ty speaks mostly to corporations, associations, government agencies, health care organizations, and at national conferences; however, he is still invited to speak to youth and young adult audiences around the world, from time to time, throughout the year.


4. What are a few of Ty's most notable accomplishments in the paid speaking business?

A few of Ty's most notable accomplishments in the paid professional speaking business are as follows:

• Bringing online and maintaining 19 successful and profitable speaking business related web sites.
• Presenting to over three million people in 13 years.
• Being invited as an expert guest on over one hundred fifty radio and television shows around the world.
• Starting and operating The Baltimore Worldwide Speakers Bureau.
• Starting and operating Ty Howard Seminars^TM.
• Starting the Ty Howard College Scholarship Fund Program and awarding over $60,000.00 in scholarships since its inception in the Year 2004.
• Writing, self-publishing, and marketing his best-selling book Untie the Knots^TM That Tie Up Your Life: A Practical Guide to Freeing Yourself From Toxic Habits, Choices, People, and Relationships.
• Writing and self-publishing his second book You Were Born to Be G.R.R.R.R.E.A.T.!!!! The 8 Essential of True GREATNESS. An Empowerment and Character Enrichment Guide for Teens; publication date: September 2008.
• and much, much more!!!

5. What is Ty's Credo, Motto and Vision for Ty Howard Seminars^TM?

The Credo
Ty Howard Seminars^TM is a training and development experience where the genuine teaching, coaching and empowerment our graduates is our highest mission.

We pledge to provide the finest seminars, comprehensive self-pace courses, support and resource products for our participants, graduates and customers who will always enjoy building continuous growth and success in their paid professional speaking business.

The Ty Howard Seminars^TM experience enlivens the drive for business growth and success, instills focus and practical well-being, and fulfills even the unexpressed wishes and needs of our customers.


The Motto
At Ty Howard Seminars^TM, "We are Empowered Professionals serving Empowered Professionals." This motto exemplifies the anticipatory service provided by all staff members.


The Vision
Ty Howard Seminars^TM strives and commits to helping paid professional speakers achieve continuous Empowered Significant Results!

To become the leading African-American owned seminar firm providing End-to-End Professional Speaking Business Development Services in the United States.

To create a corporate culture centered around cutting-edge seminars and self-pace courses, creative and challenging marketing, branding, and developmental opportunities that foster growth, education, and ultimate advancement for our staff professionals — people who are exceptional at what they do, are team players, conduct themselves ethically, and are always customer focused.

To maintain a stellar corporate reputation built upon quality, trust, integrity, industry consciousness, and "Empowered Professionals serving Empowered Professionals." In turn, continuously exceeding expectations of our customers.

FINDING THE RIGHT SEMINAR

• How can I find the seminar I'm looking for?
• Do I need to register first to find out the actual location of a seminar?
• Can I view a sample 2-Day Seminar Agenda?
• How can I learn about a specific seminar and its requirements?

1. How can I find the seminar I'm looking for?

You can use several different methods to find your desired seminar. First, you may browse our Home Page for seminars that we have listed under Speaker Development Seminars. Second, you may click on and browse our Seminars Page link in the toolbar at the top of page. Another option is to use our Seminar Schedule Page for our complete list of seminars with dates, investment costs and locations.


2. Do I need to register first to find out the actual location of a seminar?

Yes. Often times, we will wait until a seminar date moves within 30 days of its presentation date before we commit to a meeting location. The number of participants confirmed and registered dictates for us which meeting or conference location we will schedule. If you need a good idea of where a Ty Howard Seminar^TM will take place, 97% of the time, it will take place near (within 6 to 10 minutes) the BWI Airport (in Linthicum Heights, Maryland). Or within a 15 to 25 minute drive from the BWI Airport. All confirmed and registered participants will receive a Ty Howard Seminars^TM Confirmation Registration Letter detailing the actual seminar location, requirements and logistics within 20 days of a seminar date.


3. Can I view sample 2-Day Seminar Agenda?

Yes. View our "How to Start A Successful Paid Professional Speaking Business Seminar"
2-Day Agenda Sample Page so you can see how focused, interactive, effective and intense our seminars are.


4. How can I learn about a specific seminar and its requirements?

Each seminar is listed with a full description of format, price, course length, and topics covered. You can view each of these in the Seminars Page section of our site or visit our Seminar Schedule Page, which lists our complete year-round seminars schedule.

WHAT DO I NEED TO KNOW BEFORE ATTENDING A TH SEMINAR?

• What do I need to bring with me?
• Can someone else attend with me?
• What time does the seminar start?
• What if I need to cancel?
• How will I be notified of any changes to my scheduled seminar?
• What if I require special attention because of a disability?
• Will other related learning resources be available at the seminar?
• Can the seminar be presented on-site for my organization?
• Anything else I need to know?

1. What do I need to bring with me?

You will need to bring your Ty Howard Seminars^TM Registration Confirmation Letter which will be mailed and emailed to you along with your invoice, and pen and paper for notes. Please consider layered clothing as heating and cooling conditions may vary.


2. Can someone else attend with me?

Yes. Call our customer service center for seating availability at 1-800-385-3177 Ext 2 and enroll them today. Spouses and / or business partners may qualify for a discounted rate. We do not allow "At-the-Door" or "Walk-In" registrations.


3. What time does the seminar start?

Check-in time for our two-day seminars begins at 9:00 a.m. The programs begin at 9:30 a.m. and end at 4:30 p.m. Most morning sessions for half-day seminars begin check-in at 9:00 a.m., with the program beginning at 9:30 a.m. and ending at noon. Afternoon sessions for half-day seminars offer check-in at 1:00 p.m., with the program beginning at 1:30 p.m. and ending at 4:30 p.m. Check your registration confirmation letter for the exact check-in and program times for your seminar, or call our customer service center at
1-800-385-3177 Ext 2.


4. What if I need to cancel?

Send a substitute from your organization (please check the box on the front of your Ty Howard Seminars™ Registration Confirmation Letter) or transfer your registration fee to another seminar of your choice that is scheduled within 12 months of your original date. If you are canceling more than 14 business days prior to the seminar, you may request a refund, in writing, of your tuition less a cancellation fee. Allow 30 business days for the receipt of your tuition reimbursement. Please note that if you don't cancel and don't attend, you are still responsible for payment.


5. How will I be notified of any changes to my scheduled seminar?

Our Customer Service Department will notify you by fax, e-mail, and/or mail if any changes are made to your scheduled seminar (i.e. change of date, venue, city location, or cancellation). Be sure to add info@tyhowardseminars.com to your email address book so you are sure to receive these messages.


6. What if I require special attention because of a disability?

At Ty Howard Seminars^TM we strive to accommodate your needs. Please contact our customer service center for assistance in this area by calling 1-800-385-3177 Ext 2.


7. Will other related learning resources be available at the seminar?

Yes. You will find an interesting selection of books, special reports, workbooks, cds and dvds you can purchase at special seminar-only pricing. Plan ahead...we gladly accept cash, checks or credit cards.


8. Can the seminar be presented on-site for my organization?

Yes. We conduct on-site training for several customers every year. To learn how this or any of our other topics can be tailored to meet your organization's needs, just call
1-800-385-3177 Ext 2 to speak with a THS Consultant, or see On-Site Training, Keynotes, or Host A THS Seminar.


9. Anything else I need to know?

Lunch, parking, and breaks are on your own. If you need directions to the seminar, or information about parking, you may contact the seminar facility directly at the address and phone number on your Ty Howard Seminars^TM Registration Confirmation Letter.


10. How do I contact Customer Service?

Contact Customer Service at 1-800-385-3177 Ext 2. Customer Service Representatives are available to take your call Monday thru Friday, 9am-6pm EST.

WHAT DO I NEED TO KNOW BEFORE I PURCHASE A SELF-PACE COURSE OR
E-PRODUCT

• Where can I find a list of all of your Self-Pace Courses or e-Products?
• How can I determine which Self-Pace Course or e-Product is right for me?
• Do all of your Self-Pace Courses or e-Products come with special bonuses?
• How long will it take for me to receive my Self-Pace Course or e-Product?
• What's your Return Policy if I choose to return a Self-Pace Course or e-Product?

1. Where can I find a list of all of your Self-Pace Courses or e-Products?

There is a complete list of all our Self-Pace Courses and e-Products on our Store Page.


2. How can I determine which Self-Pace Course or e-Product is right for me?

You can determine which Self-Pace Course or e-Product is right for you by reading the full descriptions that we have next to each product on our Store Page. Or by contacting a THS Customer Service Representative.

Contact Customer Service at 1-800-385-3177 Ext 2. Customer Service Representatives are available to take your call Monday thru Friday, 9am-6pm EST.


3. Do all of your Self-Pace Courses or e-Products come with special bonuses?

No. You will learn when reading the product descriptions which products come with bonuses.


4. How long will it take for me to receive my Self-Pace Course or e-Product?

You will receive your product within 5 to 20 business days from the time of your purchase, depending on if your product is a national or international order.

NOTE: PO Boxes will not be accepted for product deliveries; please provide street address.


5. What's your Return Policy if I choose to return a Self-Pace Course or e-Product?

Our Online Store Guarantee: Our goal is to provide quality business training and professional development materials that meet your needs in today's business environment. If for any reason you are dissatisfied with your Online Store purchase, return it to us within 30 days of receipt with a copy of your invoice and completed return form and you will receive an alternate product of your choice from our Online Store or a full refund (minus shipping & handling charges) - GUARANTEED.

This policy includes all audios, videos, books, workbooks and self-pace courses. (Full refunds exclude all shipping and handling fees, and are guaranteed within a 30 day payment period.)

e-Product sales are always final and non-fundable / returnable.

Product Return Address: Ty Howard Seminars^TM, 6400 Baltimore National Pike,
Suite 134, Baltimore, Maryland 21228.

If you have any questions, please contact customer service by calling (800) 385-3177
Ext 2 or by email at info@tyhowardseminars.com.

ON-SITE TRAINING, KEYNOTES AND WORKSHOPS FOR PROFESSIONAL ORGANIZATIONS

• What type of on-site training, keynote and workshop programs does THS offer?
• How does my organization hire Ty Howard or a THS Consultant?
• What types of professional organizations has Ty Howard or a THS Consultant presented to in the past?
• Can I or a representative from my organization come watch Ty Howard or a THS Consultant present for possible consideration for our organization?

1. What type of on-site training, keynote and workshop programs does THS offer?

Training / Workshops

• Customer Service Training
• Presentation Skills Training
• Staff Development Training
• Tying Into A Better YOU (Stress Management and Balancing Life)
• Leadership Development Training
• Motivating Employees: Service Excellence Through Personal Excellence
• Team Building: Moving from Thinking Team to Working as Productive Teams
• Employee Recognition & Awards Programs
• Dealing Positively With Workplace Negativity
• Creativity and Thinking Positive Training
• Administration / Secretary / Support Staff Development Programs
• Networking 101 / Building Healthy & Rewarding Relationships

Keynote Programs

• Untie the Knots^TM
  (to Life, Change, Relationships, Performance and Family challenges)
• Leading with Confidence, Integrity, and By Example
• Five Keys to Inspiring Others to Embrace and Drive Change
• Moving from Thinking TEAM to Working as Successful Productive Teams
• Tying Into A Better YOU^TM
• You Make A Difference!

Our on-site training, workshop and keynote programs are great for meetings, retreats, brown bag lunch and learn meetings, kick-off events, annual conferences, end of year events, and more.


2. How does my organization hire Ty Howard or a THS Consultant?

Whether you need to train several people at once, you need training focused on a specific issue unique to your organization or you're looking for an alternative to sending your employees off-site... Let Ty Howard Seminars^TM help you meet and exceed your employee training needs.

Our on-site training or workshops are affordable. We know you care about the bottom line, and so do we. Our workshops are simply the best investment you can make today in your employees and your business.

It's hassle-free. We take all the guesswork and worrying about details out of the equation. You let us know what training your group needs, where you'd like the training to be presented and when. We handle everything else.

Call Toll Free: 1-800-385-3177 Ext 2 or e-mail us at info@tyhowardseminars.com.

Also visit our On-Site Training Page or Keynote Services Page for more details.


3. What types of professional organizations has Ty Howard or a THS Consultant presented to in the past?

Ty Howard and Ty Howard Seminars^TM has worked with corporations, government agencies, healthcare organizations, manufacturing organizations, real estate agencies, pharmaceutical companies, insurance agencies, associations, colleges and universities, and large sales teams; including Fortune 500 companies with $100 billion in assets.

Companies like General Mills Inc., Microsoft, Wells Fargo, Verizon, Comcast, ING Direct, Rite Aid, Bank of America, Wachovia, Johns Hopkins University, University of Hartford, Stanford University, University of California at Berkley, Jackson State University, Howard University, Children’s National Medical Center, Good Samaritan Hospital, MedStar Health, Dupont Pharmaceuticals, Manufactured Homeowners Association, Maryland Department Human Services, Minnesota Department of Human Services, U.S. Army, U.S. Navy, Federal Communications Commission (FCC), Food and Drug Administration (FDA), U.S. Department of Housing and Urban Development (HUD), U.S. Department of Justice... to name a few.


4. Can I or a representative from my organization come watch Ty Howard or a THS Consultant present for possible consideration for our organization?

Yes, you, your small committee, or a representative from your organization can come watch Ty Howard or a THS Consultant present to one of our client audiences, for possible consideration for your organization.

Call Toll Free: 1-800-385-3177 Ext 2 or e-mail us at info@tyhowardseminars.com.

PURCHASES AND RETURNS

• How do I make a purchase?
• What forms of payment are accepted?
• What if my transaction doesn't go through?
• What is your return/refund policy?
• When I purchase online, is my transaction secure?
• How long will it take to receive my product?

1. How do I make a purchase?

You may purchase most seminars and products online through the shopping cart, or use our Printable Order Form. If you wish to make a purchase or registration over the phone please contact a THS Consultant (800) 385-3177 Ext 2 or e-mail us at info@tyhowardseminars.com.

If you do not have an item number or would like to browse our Online Store, add the item you would like to purchase to your shopping cart as you browse. Once you have completed your shopping, you may purchase your items online by credit card.


2. What forms of payment are accepted?

Currently, we accept credit cards to purchase courses and products. You can use American Express, Discover, MasterCard or Visa.


3. What if my transaction doesn't go through?

Here are a few tips for ensuring your purchases are processed correctly. First, make sure that you enter all of the billing information correctly, including the phone number (with area code), zip code and country. If you leave any of these items blank, your transaction may not be approved. Also remember that when you enter the credit card information, the account number and name/address must be the ones associated with your card. For example, if you are using a corporate card that is billed to your company but you enter your personal address as the billing address, the transaction will not be approved because the addresses do not match.


4. What is your return/refund policy?

Every seminar, tape, CD-ROM, book, self-pace course, and e-Product you see on our web site is 100% SATISFACTION GUARANTEED!

Public Seminars: All of our seminars are 100% SATISFACTION GUARANTEED! We're confident that our seminar will provide you with the improved skills and techniques you expect. If for any reason you are dissatisfied, send us a letter (Attn: Customer Relations) within 30 days of attending the seminar stating the reason you were not satisfied, and we'll arrange for you to attend another one of our seminars or receive a full refund - hassle-free.

Our cancellation policy for public seminars: You may cancel your registration up to 14 business days before the seminar. Your registration fee will be refunded less a cancellation fee. If you need to cancel less than 14 business days prior to the seminar you may (1) send a substitute from your organization or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don't cancel and don't attend, you are still responsible for payment. Substitutions may be made at any time.

Our Online Store Guarantee: Our goal is to provide quality business training and professional development materials that meet your needs in today's business environment. If for any reason you are dissatisfied with your Online Store purchase, return it to us within 30 days of receipt with a copy of your invoice & completed return form and you will receive an alternate product of your choice from our Online Store or a full refund (minus shipping & handling charges) - GUARANTEED.

This policy includes all audios, videos, books, workbooks and self-pace courses. E-Products are always non-refundable or returnable. (Full refunds exclude all shipping and handling fees, and are guaranteed within a 30 day payment period.)

Product Return Address: Ty Howard Seminars^TM, 6400 Baltimore National Pike,
Suite 134, Baltimore, Maryland 21228.

If you have any questions, please contact customer service by calling (800) 385-3177 Ext 2 or by email at info@tyhowardseminars.com.


5. When I purchase online, is my transaction secure?

Yes, we practice safe and secure e-commerce. When credit card information is requested, we utilize a credit card authorization company for secure SSL encryption. This ensures that your credit card number is never sent over the Internet unencrypted. Once it is encrypted, no one except the credit card authorization company can decrypt it. Your credit card number is never displayed on our site. Also, your personal data (such as your address, e-mail and billing information) are stored in a server safe within the Ty Howard Seminars^TM database. Only those with proper authorization can view this data.

a. What is SSL encryption?
To protect our members, we use Secure Socket Layer (SSL) technology to encrypt the credit card information you send when you place your order. The information is encrypted on your computer, sent through the Internet as scrambled code, and decoded on a secure server. Ty Howard Seminars^TM will not store your credit card information. It cannot be read in transit. SSL is the recognized industry standard worldwide for such sensitive transactions, making it safe for you to shop with a credit card on the Internet. Even banks transfer money and complete credit card transactions using this secure method.

b. Why isn't my browser indicating "locked"?
SSL encryption ensures that transaction information is sent securely but has a significant performance tradeoff in the browser environment. You may have noticed that our web site employs frames for easier navigation and more efficient page updates. With this in mind, we selectively place SSL encryption only on those forms and frames that need to be encrypted (i.e., when the credit card information is requested). Since things like our navigation buttons and menus do not need to be slowed down by SSL, we do not employ it there.

Unfortunately (but for obvious reasons) browsers won't show the safe "key" or "lock" unless each and every frame on the page is SSL encrypted. Thus, if only one frame is encrypted, the browser correctly reports that not everything you are looking at is "safe." However, the absence of the "lock" or "key" does not mean that the information you are looking at is not encrypted.

You can verify that a frame is SSL encrypted by right-clicking within the frame and looking at the frame info or properties (i.e., found in the "View" menu in Netscape and the "File" menu in Internet Explorer). Doing this when the credit card information is requested will indeed show that this information is being sent encrypted and any security concerns you may have should be relieved.


6. How long will it take to receive my product?

You will receive your product within 5 to 20 business days from the time of your purchase, depending on if your product is a national or international order.

NOTE: PO Boxes will not be accepted for product deliveries; please provide street address.

TELESEMINARS

• What is a TeleSeminar?
• How do I register for a THS TeleSeminar?
• How does the TeleSeminar work?
• What do I do on the day of the event?
• Can others listen in to the TeleSeminar with me?
• Will I be able to ask questions during the TeleSeminar?
• What should I do if I become disconnected during the TeleSeminar?
• What if I need to cancel my TeleSeminar registration?
• How do I contact Customer Service?

1. What is a TeleSeminar?

A TeleSeminar, or class-by-phone, is a fun, interactive way to learn from the privacy of your own home or office! Using a regular telephone, you dial in four-to-two minutes before the start of the teleclass to connect with the instructor and participants for dynamic learning - without ever having to drive to a hotel, conference center, college or offsite meeting location.


2. How do I register for a THS TeleSeminar?

To register for a THS FREE TeleSeminar, visit our TeleSeminars Page to view the upcoming dates and to register.


3. How does the TelSeminar work?

a. Upon registering for the TeleSeminar, you will receive a confirmation e-mail within two days informing you that we have received your registration.

b. Two days prior to the TeleSeminar, you will receive an e-mail containing your meeting number, TeleSeminar instructions, web link for the session handout, and any other relevant information.


4. What do I do on the day of the TeleSeminar?

On the day of the TeleSeminarr, connect to the TeleSeminar by dialing the bridge telephone number and entering the specific (PIN) number sent to you via e-mail confirmation to connect to our TeleSeminar. Call in at least 3 minutes prior to the event to avoid delays. You will be connected to the TeleSeminar and placed on hold until the TeleSeminar begins.


5. Can others listen in to the TeleSeminar with me?

Yes. We encourage you to invite others within your social circle, network or organization to participate in the TeleSeminar. It's FREE.


6. Will I be able to ask questions during the TeleSeminar?

If time allows, there will be a designated question/answer opportunities in the middle and at the end of the TeleSeminar call. At that time the speaker will ask for and answer questions from participants.


7. What should I do if I become disconnected during the TeleSeminar?

If you become disconnected during the TeleSeminar or have difficulty connecting, hang-up, dial the bridge telephone number and enter the pin number to reconnect yourself to the call, or contact customer service at 1-800-385-3177 Ext 2.


8. What if I need to cancel my TeleSeminar registration?

If you need to cancel, contact Customer Service at 1-800-385-3177 Ext 2. Please have your registration date and personal information available. You may cancel your registration up to two business days prior to the TeleSeminar and request a reschedule by contacting a THS Customer Service Representative.


9. How do I contact Customer Service?

Contact Customer Service at 1-800-385-3177 Ext 2. Customer Service Representatives are available to take your call Monday thru Friday, 9am-6pm EST.

WEBINARS

• What is a Webinar?
• How does the Webinar work?
• What do I do on the day of the event?
• Can others listen in to the Webinar with me?
• Will I be able to ask questions during the Webinar?
• What should I do if I become disconnected during the Webinar?
• What if I need to cancel my Webinar registration?
• How do I contact Customer Service?

1. What is a Webinar?

A Webinar allows registered users to participate in the event using their computers to view the presentation and their phones to listen to the audio portion of the presentation.


2. How does the Webinar work?

a. Upon registering for the Webinar, you will receive a confirmation e-mail.

b. Two days prior to the Webinar, you will receive an e-mail containing your meeting number, Webinar instructions, Web link, and any other relevant information. The e-mail will include a Web link to test computer compatibility.


3. What do I do on the day of the event?

On the day of the Webinar, connect to the Webinar using the live event link (URL included in the e-mail you receive). You will be asked to provide your name, meeting ID and password (included in your e-mail confirmation). Log in at least 15 minutes prior to the event to avoid delays.

For the audio portion, call the toll-free number sent in the e-mail confirmation. When you call, an operator will ask you to provide the Personal Identification Number (PIN) sent to you in your e-mail confirmation. You will be connected to the conference and placed on hold until the conference begins.


4. Can others listen in to the Webinar with me?

Yes. You pay a single registration for multiple participants. All participants must view the Webinar in the same room and on the same computer. We encourage you to invite others within your organization to participate in the Webinar for one low registration price.


5. Will I be able to ask questions during the Webinar?

If time allows, there will be a designated question/answer opportunity at the end of the conference. At that time the speaker will ask for and answer questions from participants.


6. What should I do if I become disconnected during the Webinar?

If you become disconnected during the Webinar or have difficulty connecting, view the Webinar Troubleshooting Tips or contact Customer Service at 1-800-385-3177 Ext 2.


7. What if I need to cancel my Webinar registration?

If you need to cancel, contact Customer Service at 1-800-385-3177 Ext 2. Please have your Order Number available.

You may cancel your registration up to five business days prior to the Webinar to receive a full refund of your enrollment fee. If you need to cancel less than 5 business days prior to the event, you will receive a credit valid toward the future purchase of any seminar, AV product, audio conference, or Webinar. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.


8. How do I contact Customer Service?

Contact Customer Service at 1-800-385-3177 Ext 2. Customer Service Representatives are available to take your call Monday thru Friday, 9am-6pm EST.

TY HOWARD SEMINARS^TM AFFILIATE PROGRAM

• What is an Affiliate Program?
• What are your Affiliate Program Guidelines?
• How much can I earn?
• What if someone I refer doesn't buy anything the first time they visit, but they come back to buy later?
• Are "Cookies" really safe?
• What if I don't have a Web site, can I include my Link in e-mail messages?
• How do I add a Link on my Web site?
• Can I track my commissions online?
• How and when do I get paid?
• If my commissions are small, do I lose them?
• How do I Join the THS - IGI Associates (Affiliate) Program NOW?
• If I have questions or problems getting setup and started, who do I contact?

1. What is an Affiliate Program?

An affiliate program is a business relationship in which a company offers interested individuals / organizations the opportunity to sell its products online for a commission percentage.

Here's how the THS - IGI Associates (Affiliate) Program works:

• Sign up for an account with us.
  
  
• Create a link to www.tyhoward.com or www.tyhowardseminars.com -- either a banner ad or a text link.
  
  
• Post this ad / link on your web site or your organization's web site.
  
  
• Whenever someone visits your web site, clicks on your link to www.tyhoward.com or www.tyhowardseminars.com, and makes a purchase, you are credited with generating the sale.
  
  
• You earn a commission from each sale made from your link to www.tyhoward.com or www.tyhowardseminars.com.
  
  
• Every month, on the 26th day, Ty Howard and InspiraGen Institute, Inc. will send you a check for your commission earnings, if your earnings are $50.00 or above for that payout period. If your unpaid commission balance is less than our minimum payout amount, which is $50.00, your unpaid commissions "roll over" to the next month.

2. What are your Affiliate Program Guidelines?

• The THS - IGI Associates (Affiliate) Program is open to any U.S. resident responsible for managing the content of an active web site.
  
  
• Affiliates must place a graphic link or text link to Ty Howard’s site on at least one page of their own website. Ty Howard & InspiraGen Institute, Inc. has created sample banners, or you can create your own.
  
  
• Affiliates will be able to monitor their sales results online through a password-protected interface created by Ty Howard & InspiraGen Institute, Inc. Simply log in to view the sales your link(s) have generated.
  
  
• All applicants and web sites are carefully evaluated. Ty Howard and InspiraGen Institute, Inc. reserves the right to deny membership in the THS – IGI Associates (Affiliate) Program to any individual or organization at any time for any reason.
  
  
• Ty Howard and InspiraGen Institute, Inc. reserves the right to discontinue membership in the THS - IGI Associates (Affiliate) Program to any individual or organization at any time for any reason.
  
  
• Ty Howard and InspiraGen Institute, Inc. reserves the right to alter the parameters and guidelines of, alter the structure of, or discontinue the THS - IGI Associates (Affiliate) Program at any time.

3. How much can I earn?

You can start earning up to 20% commission on all sales that come through your link.


4. What if someone I refer doesn't buy anything the first time they visit, but they come back to buy later?

If someone originally came to our web site through your Affiliate link, you can get credit for any purchases made by them up to twelve months!

This is made possible by using "cookies" - small data files stored by the user's web browser for use by the web site that put it there. When your customer or business associate visits our web site using your Affiliate link, our domain will send their web browser a cookie to store this Affiliate tracking information. When the prospect becomes a customer and purchases an item through our Shopping Cart, the system checks for the Affiliate cookie. If the cookie is there, the Affiliate who originally referred him or her gets credit for the sale made.


5. Are "Cookies" really safe?

YES. Most if not all e-commerce sites use cookies. The only way an Affiliate might miss a commission is if the customer deletes their cookie files (pretty rare) before coming to your Order Form, or if the original cookie gets overwritten by another Affiliate - this happens only if the customer came back to our web site through another Affiliate's special URL.


6. What if I don't have a Web site, can I include my Link in e-mail messages?

YES. You can include your Affiliate URL in your email messages, and include them after your name in the "signature" at the end of your emails. Our Affiliate Resources section also includes sample emails you can copy or customize for promotional use. And you will be required and expected to adhere to the current Federal SPAM Laws whenever utilizing this method of marketing your Affiliate link.


7. How do I add a Link on my Web site?

You can add a simple text link or add one of our custom banner ads to your web site. When someone clicks on the link or banner ad, they will go to our web site through your Affiliate URL. We provide easy-to-use instructions to copy the simple HTML Code required for your web site, when you login to your Affiliate account.


8. Can I track my commissions online?

YES. One of the powerful features of our Referral Rewards Program is the ability for you to view real-time sales tracking. You will receive a Username and Password upon enrolling as an Affiliate. Any time you login, you can check your commissions.


9. How and when do I get paid?

We pay all commissions by check, which are mailed on the 26th day of each month, for unpaid commissions earned through the last day of the prior month. If your unpaid commission balance is less than our minimum payout amount, which is $50.00, your unpaid commissions "roll over" to the next month.


10. If my commissions are small, do I lose them?

NO. Some other affiliate programs require that you accumulate a large volume of commissions before they will send you a commission check, but our minimum is only $50.00. And, with some other affiliate programs, your commissions expire if you don't meet their payout requirement within a certain number of months, but commissions you earn with us never expire.

What are you waiting for? Scroll down and Join NOW.

After you complete the Affiliate Sign Up Form, you will receive an email with your new Affiliate ID #, your Affiliate URL, and your Login Username and Password.


11. How do I Join the THS – IGI Associates (Affiliate) Program NOW?



( Click Here to Join the THS - IGI Associates (Affiliate) Program NOW )


12. If I have questions or problems getting setup and started, who do I contact?

Contact Customer Service at 1-800-385-3177 Ext 2. Customer Service Representatives are available to take your call Monday thru Friday, 9am-6pm EST.